Unlike Apple’s claims of battery performance under active use, which include promises of “up to 10 hours wireless web” and “up to 12 hours iTunes movie playback” for current 12-inch MacBooks but vary across machines, the company’s “up to 30 days of standby time” claim typically remains the same across all of its laptops.
#Macos sierra battery life free
Reaching out to Apple CEO Tim Cook directly, Antoniou said he was contacted by spokesperson Shane Barton, who told him that “there was nothing wrong with according to Apple,” and “even blocked the local Apple store from letting me pay for a new battery.” When Antoniou suggested that there might be “a widespread problem with their laptops’ claimed standby life,” and challenged Apple on its refusal to honor the MacBook’s extended warranty, he was allegedly told, “if you want to take a legal route, feel free to do that.”
In Antoniou’s case, a 12-inch MacBook is seeing 7 percent loss per day, over twice the expected amount, leading to what he describes as a “near 0 charge at 10 days later.” After bringing his MacBook to an Apple Store under an AppleCare extended warranty, Antoniou said that technicians ran a battery diagnostic that didn’t include a test of standby time, yet claimed that the battery had passed Apple’s tests and would not be replaced. Some users have described 15 percent daily battery discharges even when the machine is shut down, and being told by Apple that this is “normal behavior with the new hardware generation.” Instead, some batteries are draining at 2-10 times that rate, leaving MacBooks dead after only 3-15 days, depending on the report. When a MacBook’s lid is closed for a period of time, no more than 3.3 percent of the battery should be drained per day on average. Spotlighted today by VentureBeat reader Nicholas Antoniou and confirmed with reports on Apple’s Support Communities and other discussion groups, some MacBook laptops promising “up to 30 days standby time” are seeing much higher battery drain, an issue Apple technicians appear unwilling to fully test or repair. Register here.įollowing Apple’s admission of and apology for battery-related iPhone performance problems, another battery issue is receiving attention - this time for MacBook laptops. Connect with top gaming leaders in Los Angeles at GamesBeat Summit 2023 this May 22-23.
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